Privacy Statement

GKC respects your personal data and this privacy statement explains how we handle your personal data and protect your privacy rights.

 

We collect personal data from you when you engage with us via phone, email, website, online chat, or in person. This privacy statement covers all our products and services, and all our interactions with you.

What we collect

This information we collect may be about you or your business and includes:

  • name

  • contact details

  • your role and the organisation you work for

  • location

  • billing or purchase information

  • licensing, product, and platform information

How we use information

GKC collects your personal information to:

  • improve and develop our offerings and customer service

  • help run our business effectively

  • provide you with enterprise monitoring, data engineering and enterprise search products and services

  • decide what marketing you receive to ensure you get the relevant product and service information

 

Providing some information is optional. You can choose not to give us personal information however, if you do, it may limit our ability to;

  • provide you with the product or service you want

  • respond to your requests

  • provision, manage or administer your product or service

  • personalize your experience with us

When we share personal information, and whom we share it with

Alongside our team, GKC may share your information:

  • in accordance with NZ laws

  • when we’re legally required to

  • with other organisations - if its consistent with the purposes for which we use and process your information as described above, and

  • related companies and other third parties such as our product partners to provision licenses and provide you with relevant product information

How we protect your information

GKC follows industry best practices to protect you and your data. This includes limiting access to information via security measures such as 2-factor authentication, and through role-based access control to ensure only the people who need to see your information have access too it.